The post from May 2021 had created a lot of traction, so I decided to convert it to a short article and translate to English.
Bad relationship with manager may be not a first reason why people quit their jobs, but it is definitely in top 5. And is in any human-to-human interactions, if communication is broken, most probably relationship are in bad state either. Let’s try to figure out what are the key mistakes in communication with management and how to avoid them.
Everyone has a management. A person or group of people with whom we discuss results of our work and who interested in positive outcomes of our efforts. A Software Engineer has a Product Owner, a Sales Rep has a regional VP and a CEO has Board of Directors and shareholders.
And (surprise!), they are all humans. Humans are biased, they have limited amount of memory, their physical and emotional capacity is not infinite and they have ingrained or adopted beliefs and preferences. What is more important – they have own challenges and goals because they have management as well. There is no ideal manager, like there is no ideal human. But it does not mean that you cannot build a successful communication.
Here is my definition of a good manager (if we will not take functional skills into consideration):
- They listen and not only talk themselves
- They delegate and inspect results
- They give freedom of actions, but they give guidance and set expectations
Now, let’s move on to a first mistake.Continue reading